Cloud-based contact center solutions and optimization provider inContact has released version 13.1 of its platform. The newest release offers customer service managers the chance to view customer ...
Leaders in cloud contact center and video-first unified communications join forces to deliver faster, more personalized customer experiences while supporting remote workers As companies and ...
HOBOKEN, N.J.--(BUSINESS WIRE)--The world’s No. 1 cloud customer experience platform is here. NICE (Nasdaq:NICE) announced today the launch of NICE inContact CXone™, the cloud platform that empowers ...
COLUMBUS, OH / ACCESSWIRE / DECEMBER 4, 2018 / ContactUS Communications, a U.S.-based provider of contact center services, launched its Master Agency division, anchored by NICE inContact, to better ...
inContact, a provider of cloud contact center software and contact center agent optimization tools, today announced the market availability of the second major release of its cloud contact center ...
BOSTON--(BUSINESS WIRE)--Fuze, the leading cloud-based communications provider for the modern global enterprise, today announced the expansion of its partnership with NICE inContact, further enhancing ...
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