It’s a common scenario: a customer receives a call from an unknown number. Assuming it’s spam, they decline the call and continue on with their day. Only hours later, upon listening to the voicemail, ...
According to a TransUnion consumer survey in Canada, 70% of respondents said they’d be likely to answer calls from businesses with company name and logo; 61% said they didn’t answer a call due to ...
Recipients no longer need a special app on their mobile device to see the caller’s brand logo. The branded calls with logos are verified with STIR/SHAKEN, a set of standards used to help confirm the ...
CHICAGO and RESTON, Va. and NORTH LITTLE ROCK, Ark., May 22, 2024 (GLOBE NEWSWIRE) -- First Orion, Transaction Network Services (TNS) and TransUnion (NYSE: TRU) announced their partnership—in effect ...
CHICAGO and RESTON, Va. and NORTH LITTLE ROCK, Ark., May 22, 2024 (GLOBE NEWSWIRE) -- First Orion, Transaction Network Services (TNS) and TransUnion (NYSE: TRU) announced their partnership—in effect ...
In an effort to protect companies from phone call spoofing, AT&T and TransUnion announced a program Tuesday to allow businesses to tag outgoing calls so a brand name and logo will appear on the ...
CHICAGO, Nov. 06, 2023 (GLOBE NEWSWIRE) -- At a time when commerce is increasingly conducted digitally, consumers still expect and rely on call centers to deliver timely and trustworthy customer ...