When Ellis Jones and Nathaniel “Safety Nate” Miller began comparing their experiences leading safety in complex organizations, they quickly recognized a shared concern: many organizations lack a clear ...

True institutional resilience is built through deliberate design, not deployed in a crisis. Learn why CIOs and technology leaders must rethink technol ...

In our work, we spend much time examining companies’ operating models and organizational structures. Many that we talk to have not taken a deliberate, planned approach to designing their models, ...

The real question of the superintelligence era is which operating model survives contact with AI. Most leaders I speak with still treat AI as a tool that gets layered onto an unchanged structure.

All Scale Ups eventually face the same challenges as they outgrow their Start Up status. How to continue acting nimbly and doing what they do best, whilst simultaneously retaining their growth curve ...

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Winning by Design (WbD), the leader in accelerating and optimizing recurring revenue for B2B organizations, is launching a new Customer Success (CS) Operating ...

Gartner’s Lily Mok explains why your organization must redesign talent strategies to transform its information and technology operating model. An information and technology operating model represents ...

For decades, the wealth and asset management industry has pursued a vision of operational unity: a “single platform” capable of connecting data, workflows, analytics, and controls across the front, ...

Enterprise transformation is evolving. The new focus is on redesigning the operating model, integrating people, processes, technology, ERP, SCM, AI, data and governance.

For the past few years, artificial intelligence in lending has largely been discussed in operational terms—faster underwriting, stronger fraud detection, quicker collections, and lower turnaround ...