The Financial Ombudsman Service (FOS) is proposing to change the interest rate applied to the compensation awarded to consumers, to tie it to the Bank of England base rate. If someone is found to have ...

Legislation will be brought forward to reform the legislative framework that governs the Financial Ombudsman Service. The Financial Ombudsman Service (FOS) is set to undergo a shake-up, to help ...

On the go: The UK’s financial regulatory bodies have agreed to collaborate on matters of common interest and ensure fair compensation for consumers. The Financial Ombudsman Service, the Financial ...

Changes to the U.K.’s Financial Ombudsman Service, which enables consumers to pursue financial services firms for compensation for unfair treatment, will place greater weight on firms’ compliance. The ...

The Financial Ombudsman Service has upheld complaints against Natwest and Nationwide for delays in the transfer of a customer’s Isa. The customer, identified in the ruling as Mr F, died in August 2025 ...