"In a sense, you listen to every person with different ears, because everyone speaks differently," says Orhun Uluşahin, who will defend his dissertation at Radboud University on October 17. His ...

In a new study, participants who engaged in small talk with others formed impressions about their conversation partners’ personalities that subsequently appeared to influence their behavior when ...

As a professor of negotiation and influence, I've observed a fascinating consistency in my students: They instinctively value behavioral concepts—the art of rapport, the dynamics of power, and the ...