Most challenging conversations are small but impactful; avoiding them can harm crew cohesion and safety. Effective leadership involves addressing tension directly and honestly, even when uncomfortable ...

What feels kind in the moment can create harm over time. Discover five leadership risks that arise when kindness lacks ...

Today’s very best leaders stand out in great part because they have developed and honed the ability to skillfully handle difficult conversations. It’s this ability to talk with employees about ...

In many Canadian organizations, there’s a gap between what human resources (HR) leaders know drives performance and what senior executives choose to prioritize – and closing it starts with leadership ...

Not many people like having difficult conversations. Yet, the reality is that, as leaders, we must be willing to sit with the difficult feelings involved and engage in hard conversations. From ...

We live in polarizing times and it’s easy for conversation to lead to topics that spark high passions—from politics and climate change to DEI, immigration, or broadly defined human-centric leadership.

Offering fresh strategies and an updated format, our professional learning guide, Teaching Strategies: PD for Navigating Difficult Conversations, equips you with everything you need to make all your ...