Here's an interesting, if somewhat unusual, approach to helping customers: European mobile service provider O2 is rolling out a "Tweetserve" program to provide assistance to users on Twitter. Once you ...
O2 has launched a new scheme which offers customers a new way to retrieve account information with a simple tweet. #TweetServe allows O2 users to tweet @O2 using specific hashtags to get instant ...
VIRGIN Media O2 customers are being warned their accounts face being locked for weeks due to “security reasons”. In some cases it has taken months for users to resolve the issue. Some users have ...