Please note: This item is from our archives and was published in 2002. It is provided for historical reference. The content may be out of date and links may no longer function. SINCE MOST KEY BUSINESS ...

Editors Note: This is the first of a two-part article on performance measurement, and continuation of our series on the future of the strategic supply chain by Steven A. Melnyk. Part 2 will appear in ...

As they say, you manage what you measure. Accordingly, an entire industry has developed around performance measurement and performance management. Popular tools include the Balanced Scorecard, ...

The committee’s selection of performance measures began with identifying leading performance measure sets 1 and classifying these measures within nationally endorsed frameworks for quality assessment ...

Most of us know we are trustworthy and want to get our work done without having to be micromanaged. Indeed, we often work more efficiently without interference from above, and we see little need for ...

The Performance Measurement for People with Multiple Chronic Conditions conceptual model can facilitate development and refinement of quality measures for a medically complex population. Background: ...

The quality care opportunities model can lead to increased utility and validity of current measurement tools and more accurate assessment of physician performance. Accurately measuring the quality of ...

NOTICE: The project that is the subject of this report was approved by the Governing Board of the National Research Council, whose members are drawn from the councils of the National Academy of ...