Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. We’re almost approaching the three-year anniversary of ChatGPT ...

Salesforce has become a standout in the enterprise software space because it has a compelling AI opportunity that will immediately contribute to top- and bottom-line growth. The opportunity is what ...

Salesforce unveiled enhancements of its Agentforce agentic AI platform at its developer conference in San Francisco this week that point towards ever-increasing virtual agent autonomy. It also ...

“We feel really excited about the momentum that we're seeing in the partner network,” Brent Hayward, Salesforce’s head of competitive intelligence, told CRN in an interview. Salesforce has followed up ...