TROY, Mich.--(BUSINESS WIRE)--Customer satisfaction with the vehicle purchase process continues to rise as new-vehicle inventory and pricing improve year over year, according to the J.D. Power 2024 ...
The automotive industry is witnessing a significant upturn in customer satisfaction, thanks to the aftermath of the pandemic fading into history. The latest findings from the J.D. Power 2023 U.S.
Hyundai and Kia each rose by 2 points to 80 in the National Customer Satisfaction Index (NCSI) for electric vehicles, ...
Despite market share decline, EV owner satisfaction hit a record high of 96%, indicating strong consumer confidence. Enhancements in battery technology, vehicle performance, and expanded charging ...
TROY, Mich.--(BUSINESS WIRE)--The residual effects of the pandemic are finally in the rearview mirror, spurring improved customer satisfaction with the vehicle purchase process. According to the J.D.
Porsche Ranks Highest among Premium Brands, Buick Ranks Highest among Mass Market Brands The residual effects of the pandemic are finally in the rearview mirror, spurring improved customer ...