During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

ALBANY, Ga. (WALB) - Some Albany utilities customers say the city’s transition to the new Smart Meters aren’t making the grade during the first phase of the switchover. As we’ve reported the city is ...

Last year, I was told by my energy supplier Octopus that I need to get a smart meter, as my existing meter is too old.

BUFFALO, N.Y. (WKBW) — Last week 7 Problem Solvers looked into complaints from NYSEG customers about higher-than-normal bills. Many customers told me that their energy usage didn't change within the ...

Lucknow: The UP Power Corporation Limited (UPPCL) has launched a seven‑day statewide campaign to address grievances of smart meter consumers, following directions issued by additional chief secretary ...

After months of problems with my wireless router suffering from signal degradation and HBC switching out the router five times, the problem has been narrowed down to the fact that both wireless ...

NYSEG and RG&E are installing the latest in energy use technology − smart meters − across their wide customer base that includes more than 1 million electric hook-ups and 500,000 natural gas services.

They’re called smart meters. And both Con Edison and NYSEG utility companies say they are a way for customers to keep watch on energy use and to save money. Con Edison said on its website it has ...

A Massachusetts family says a meter swap triggered a shocking electric bill, prompting National Grid to review the charge and ...

If it hasn't already arrived, the latest in energy use tracking technology is on the way for NYSEG and RG&E customers. The utilities are installing smart meters and natural gas meter modules — two-way ...