HP customers are showing frustration online as the vendor continues to use firmware updates to discourage or, as users report, outright block the use of non-HP-brand ink cartridges in HP printers. HP ...

This week's reader question is, "Has the quality of remanufactured ink improved in recent years? It was a no-no for a long time." This is a good question. The answer will depend on a lot of things - ...

Last Thursday, HP CEO Enrique Lores addressed the company's controversial practice of bricking printers when users load them with third-party ink. Speaking to CNBC Television, he said, "We have seen ...

HP has generated a massive backlash from the community following the latest software update for the printers, according to Ars Technica. Some users are complaining that they could no longer use ...

The company is blocking the use of non-HP ink with a ‘security’ update that’s meant to ‘protect the quality’ of customer experience. The company is blocking the use of non-HP ink with a ‘security’ ...

is a senior editor and founding member of The Verge who covers gadgets, games, and toys. He spent 15 years editing the likes of CNET, Gizmodo, and Engadget. Amazon’s No. 1 bestselling printer is the ...

A United States District Court for the Northern District of California judge has signed off on a settlement agreement between HP and its customers, who sued the company for issuing firmware updates ...

GREENSBORO, N.C. - It's easy to see why you might want to buy generic ink. A name brand black cartridge costs about $18, but the generic version is about half of that. But some Epson printer users ...