When Priya Engel turned on the shower in her San Diego vacation rental, the water ran cold and there was no heat. Repeated calls to the owner changed nothing, and now she wants her money back. So why ...

AUSTIN, Texas--(BUSINESS WIRE)--Just in time for the busy holiday travel season, Vrbo is revealing major changes aimed at solving travelers’ number 1 complaint about the entire vacation rental ...

Just in time for the busy holiday travel season, Vrbo is revealing major changes aimed at solving travelers’ No. 1 complaint about the entire vacation rental category: stays not meeting expectations.

When Cheryl Mander's Vrbo rental in Hawaii is uninhabitable, the rental platform agrees to cover her new accommodations. But then it backs out. What happened? My family and I recently rented a house ...

One of the largest vacation rental platforms in the industry has just revamped its booking protection policies for travelers. Vrbo has launched a new suite of consumer-friendly features called ...

Millions of Americans are now canceling their spring and summer travel plans. Most are getting refunds. But if you booked through VRBO — Vacation Rentals By Owner — it's complicated. Kathy Saalfeld is ...

Today’s travelers are exploring the world in more diverse ways than ever before — from solo getaways and multi-generational trips to “bleisure” travel and wellness retreats. This shift is creating new ...